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The Magic Question That Will Change Your Life

Employee_Satisfaction_Survey

So what is this magical question that can improve the quality of every relationship you are in, every product you produce, every service you deliver, everything you do?

Here it is:

On a scale of 1 to 10, how would you rate the quality of our relationship (service/product, the meeting we just had? Me as a manager/partner?) during the last week (2 weeks/month/quarter/year/season)?

Any answer less than a 10 gets this follow-up question:

What would it take to make it a 10?

This is where the valuable information comes from. Knowing that a person is dissatisfied is not enough.

Knowing in detail what will satisfy them gives you the information you need to do what is necessary to create a winning product, service, or relationship.

Make it a habit to end every project, meeting, significant interaction with the 2 questions; ask weekly of anyone with whom you are in an important relationship.

*From: Jack Canfield; The Success Principles

As always, I share what I most want/need to learn. – Nathan S. Collier

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A BLOG ON PERSONAL LEADERSHIP BY THE FOUNDER OF THE COLLIER COMPANIES
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