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Victim No More: Turning Weakness into Strengths

Temple Grandin, “easily the most famous female autistic woman in the world” (The Wall Street Journal, “Life Among the ‘Yakkity Yaks,’” February 20, 2010), also…

360-Degree Feedback

A Classic Post from the NSCBlog Archive Originally posted on February 1, 2008 I recently asked a ten-year+ Team Member to complete an evaluation of…

Business Has a Noble Purpose

I have spent my life in business. It is something I love and in general respect. I bemoan the way Wall Street and the financial…

5 Sentences Please: The Concise Guy Kawasaki

Guy Kawasaki is a Silicon Valley venture capitalist and a former Apple fellow, author, and entrepreneur who has opined on the lack of concise communication…

Not Happy Yet? Just Wait!

  Recent research suggests that older Americans may be happier than younger ones, that the stereotype of youth as the best time of life is…

360-Degree Leadership

  A Classic Post from the NSCBlog Archive Originally posted on June 30, 2008 “Every action, every word, teaches the belief system that motivates it.…

Ten Good Rules

– Passion, curiosity, and enthusiasm can make anything interesting. – Ethics and decency are immeasurably important. – Mistakes should be admitted and learned from. –…

Choosing Peace of Mind

Occasionally things may build up. Life quickly can become super-complex. Events can seem to get out of hand. How to deal with it? How to…

30 Methods of Influence: #4 Perform Anonymous Service

  “30 Methods of Influence” By Stephen Covey   4. Perform anonymous service. Whenever we do good for others anonymously, our sense of intrinsic worth…

Little Touches Mean a Lot

We humans are a social bunch and we love to communicate. Increasingly, scientists are teasing out the communicative value of “momentary touches”: high fives, fist…

Principles of Communication

  A Classic Post from the NSCBlog Archive Originally posted on September 9, 2007 Principles of Communication for Collier Enterprises and Paradigm Properties Open Communication:…

“The Genius in All of Us”

“The Genius in All of Us: Why Everything You’ve Been Told About Genetics, Talent, and IQ Is Wrong,” is a new book by David Shenk,…

Ineffable

in•ef•fa•ble [in-ef’-uh-buhl] adj. 1. incapable of being expressed; indescribable or unutterable. Synonym: unspeakable 2. not to be uttered; taboo 3. too great or intense to…

30 Methods of Influence: #3 Distinguish between the person and the behavior or performance.

“30 Methods of Influence” By Stephen Covey 3. Distinguish between the person and the behavior or performance.While we may disapprove of bad behavior and poor…

TCC Culture: Entrepreneurship Defined (and Embraced!)

At The Collier Companies, we value entrepreneurship. Initiative, innovation, creativity, resourcefulness: these all are core to our company culture, a deep part of who we…

EQ: The Beginning of Rapport and a Relationship

A Classic Post from the NSCBlog Archive Originally posted on September 5, 2007 A smile, a nod, a quick acknowledgement: Effective use of non-verbal communication.…

Riding for the Brand

“Riding for the brand” is an expression from cattle ranching days of the American “Old West.” Most literally, the brand referred to the way cattle…

PopCap: Painting Over Rust

  (Friday’s Populist Capitalist Blog Post) Painting over rust is what you do when you want something to look better without going to the trouble…

30 Methods of Influence: #2 Exercise Patience With Others

  “30 Methods of Influence” By Stephen Covey 2. Exercise patience with others. In times of stress, our impatience surfaces. We may say things we…

The Esteemable Value of Emotional Labor

The ability to build rapport, to make others feel comfortable, valued, and welcome is one of the most vital skills we can possess.   Make…

TCC Culture: We Hold Ourselves Accountable: We Expect the Best and We Regularly Inspect for What We Expect

Core to the culture of The Collier Companies is accountability. We hold ourselves accountable. To our Residents and Customers, to our Team Members, to our…

Happiness Is a Skill

  As with any ability or trait, people tend to be born with a certain innate level of happiness. Like most things, we can get…

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