"The Man, The Mission, The Passion" Husband, Father, Attorney, CPA, Steward Leader, Entrepreneur, MBA, Author, Builder, HBS OPM 25 Class, Mentor, Teacher

Monthly Archives: June 2008

Expect the best; Inspect for what you expect.

You do not get what you expect, you get what you inspect. What gets measured gets done. What you choose to inspect also sends a powerful message about an organization’s true priorities. You can talk quality, customer service, environmental responsibility, and corporate ethics all day long but if the only things you bother to inspect […]

Do not block the many because of the few

For the most part, I am blessed with excellent team members, associates, and partners. Their creativity, innovation, resourcefulness, and imagination are wonderful to witness. On rare occasion I have been burned. Someone colored way outside the lines, someone broke a serious rule, someone betrayed trust. I am an accountant and attorney by training. I know […]

If there is nothing to do, do nothing.

One wintery day almost a decade and half ago, I was walking along the frozen Charles River in Cambridge, Massachusetts, having a wide-ranging conversation with another real estate investor. We were both spending a three-week sojourn at Harvard Business School, trying to take our game a few levels higher. The course was oriented toward business […]

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